Trust, Business Growth & Optimising Sales ūüėć ūüėé ūüí™ ~ Online Highfliers Issue 58

Here comes another issue of Online Highfliers….

_____

Hi Ange,

Trust, growth and optimising sales

In Dan Pink’s “To Sell is Human” book he mentioned we’re now all in sales.

In the past few weeks I’ve been optimising a system to connect clients with large volumes of relevant potential customers. It could be called sales.

In refining this system, I’ve realised that now there is a massive opportunity to quickly find people online who connect with you as an individual – to find the people who will be inspired to quickly become customers, be ultra-helpful in sharing your business via word of mouth, as well as helping find answers.

The thing is, now you can connect with anyone. You don’t want to be connected to everyone. Business is fast and there are loads of messages, notifications and as the volume increases, people increasingly look for people they trust.

Being connected to highly relevant people who ‘get’ your way of thinking, your values/philosophies, your work and style… people who¬†trust you… means you can quickly gain answers, do business together, ask for connections to potential customers and more.

LinkedIn and other social media services provide quick messaging. If you’re connected with¬†highly relevant and engaged¬†people you have less noise in your network and you can quickly message and create progress.

And that’s the key!

I’ve been saying for years: grow your¬†relevant¬†online audience, find your “niche-niche” people – the very select group of people in the world who know and respect you.¬†Don’t bulk up your LinkedIn connections for the sake of likes and numbers, grow your relevant audience so you connect and engage with people who’ll take action.

Start now – type in a topic of interest in¬†LinkedIn search and refine the search to your city. Click on ten profiles, read their summaries and if you’re inspired by what you read and see,¬†hit connect. (Leave the others.) When connecting, include a message that explains why you’re interested in their perspective and what you’d like to learn from them. Be real and honest!

Repeat the process. Aim for 10-50 messages a week. Go! Discover your international peers and future colleagues.

Time is of the essence and fast progress is within your reach.

You don’t yet know the gains you’ll have in the future…

Tim B – thx again for the excellent session & sharing this post.
Cam – yesterday’s chat inspired this!

This is Giles’ post that explains the automation tool¬†for LinkedIn connections and messages, combined with LinkedIn Sales Navigator and a few other tools. We’ve refined this slightly and tailor it for relevant audiences.

If you want to connect with more highly relevant people / customers, book in a session with me.

Enjoy these online treats ~

Fabulous, brand-relevant heading on Bitly’s recent questionnaire:

Succinct and engaging words¬†(great example whether or not you’re wanting to raise cash for your business):

Fun quote (via the Facebook newsfeed eradicator!):

Another on business culture: “The Heartbeat” by Fred Wilson – I love the opening line¬†“The best companies I work with have a heartbeat, they operate on a pace and a cadence and a rhythm that is…”

I’ve been working with website hosting company, Serversaurus.¬†Here are a few of the tips¬†I’ve picked up about website hosting.

Just in case you’re listening to a Tim Ferriss podcast¬†I’ve recommended and can’t bear the first few minutes, know that I generally skip the first four minutes so I’m straight into the introduction and interview. May that be useful!

Wishing you well,
Sam

SamanthaBell.com.au
RunwayDigital.com

If you have a cool link or project that you’d like mentioned, please hit reply.

Read a variety of topics in past editions¬†here.¬†(We’re currently working on a real-time archive).

Learn about blockchain technology and cryptocurrencies through this prioritised list of 50+ tips.

Here are my Melbourne, Victoria, Hobart, Cardigan (Wales, UK), Hakuba (Japan), Bali tips. Enjoy your travels!

The¬†extended list of great online examples as well as digital leadership and other frameworks we’ve developed is¬†here.¬†(updated in the past fortnight)

Fascinating audiobooks & podcasts.

Watch something interesting.

Say ‘Hi’ on Instagram.¬†Let’s connect¬†here¬†on LinkedIn or¬†here¬†on Medium.

If you were forwarded this newsletter and you like it, subscribe here and I always appreciate you sharing it.

Email explainer is here.

Update subscription preferences¬†or¬†*gasp* unsubscribe¬†if this is no longer relevant to you. See you again sometime ¬†ūüĎ謆ūüėĄ

Where is your website (and where is it going)?

By Runway Digital Capt’n, Sam Bell

Image credit.

We’ve been working with a BCorp*, webhosting company called Serversaurus. We became their customer 5 years ago, attracted by their values, quality, results-orientated culture and customer care (which is highly responsive and awesome).

If you have a website or are thinking of getting one, here are the practical, website hosting insights I’ve recently learnt that may help:

1. Hosting can be cheap. When there’s an issue, quality support counts.

Don’t go cheap on something that could have issues that need immediate attention. If you can’t reach the call centre urgently or can’t understand the operator, your stress levels may rise. A caring person on the other end of the call or chat matters.

Remember this can be: your website goes down, your site is no longer secure and you can’t work out how to fix it, you crash your site, an unknown reason crashes your site, you need a quick backup restored….

Get great support in advance for these moments. Look after yourself and your team.

Btw, since 2006 we’ve used cheap and expensive hosting providers, including Bluehost, Hostgator, Melbourne IT, and Go Daddy.

2. Many people change their website hosting when there’s an issue or their host lets them down. Such a shame!

These days no-one needs their site to be offline… ever. Please don‚Äôt wait for issues with your website or data. Migrate to a fantastic supplier.

Having been a customer for 5 years, we’re in awe of Serversaurus quick response, their ability to go beyond the extra mile for customers and their 100% uptime. Incredible hey?

3. Btw, website / data migrations can… suck.

‘scuse the slang. Serversaurus‚Äô Migration Directors are Mackenzie, Nick, or Marty. They kindly watch the transfers, directs and updates you on progress. Phew. So good. (We experienced it when we moved from Bluehost.)

4. When migrating make sure your website backlinks and relevant, highly-valuable data is retained.

Don’t lose your SEO data. I‚Äôve heard of websites that brought in extremely high value sales who migrated, lost their links and their sales leads stopped – 100‚Äôs of ‚Äô000s of $‚Äôs of sales.

If you’re migrating and creating a new website, chat w the Serversaurus crew and/or make sure your developer knows what files to backup and move across.

Hold on to your old hosting account until you’re happy that your site(s), your email addresses and other data is working as you’d expect.

5. People don’t realise that hosting with Amazon/AWS or other international providers can mean their data isn’t in Australia.

I like the idea of of knowing where our data is. We hadn’t realised that storing data with international organisations meant my data could be anywhere in the world. Serversaurus is based in Australia with data stored in Melbourne and Brisbane, plus they support big and little sites. Oh yeah!

May your online experiences delight,

Sam

* Relevant links:

What’s a BCorp?

Serversaurus – their sweet spot is digital & creative agencies, festivals, superannuation, social impact and education providers and they’re growing into other arenas. Oh yeah.

10X-ing, the Strategic Advisor + Performance Coach & discovering digital gold ūüöÄ ūüĆĆ ūüíį~ Online Highfliers Issue 56

Here comes a previous issue of Online Highfliers….

_____

Hi,

Winter has chilled Melbourne in the past week with over 1m of snow falling on my beloved Mt Hotham hills.

I’m writing from Bali, visiting a dear friend temporarily living here and celebrating my (tropical) birthday next week. The lush green surrounds are relaxing and as always the food is stylishly presented and scrumptious. It brings a grin to my face seeing so much life, relaxing on the shores at sunset.

May all be well in your environs.

_____

I’ve been working with three¬†organisations to have them become more focused and agile. Interesting the topic of conversation has increasingly been about roles – new roles at that.

Here are the insights ~

The Strategic Advisor + Performance Coach

I find working with high performing leaders fascinating and rewarding. Being in strategic conversations, using natural instinct to hone people’s aspirations into realistic business plans and actions, clearing their way when needed, seeing individuals fly and surprise themselves – it’s good fun.

Recently clients have been wondering ~

a) how growing organisations with high performers set themselves up to ‘self organise’ – the impossible dream that may be possible – where individuals can be self-led in a culture and environment that has them progress, perform, develop, enjoy life,…

b) what high performers need to succeed

c) how to differentiate an organisation to attract high performers

In high performance environments trust can be built quickly as people deliver what they say they’re going to, or maturely communicate and reset if they can’t, and agility can happen in part because individuals know what they’re fascinated by and what they’re good at, and communication can be direct with this undercurrent of respect and vision alignment.

When people are operating in these environs, new ways are required to support their progress, enjoyment and development.

Instinctively, and from experience, one of the solutions is having access to strong and respected supporters, guides, leaders and trusted peers to listen, to suggest practical solutions, and nudge (kindly, sometimes strongly).

Such people can use their intuition to sense what the person needs to gain progress (as an individual AND in their projects/activities/organisations), so they feel heard, supported, weight lifted off their shoulders, understood, appreciated, have clear direction and more.

Cue: [some aspects of] Wendy from the show “Billions”¬†who’s known for contributing value that correlates directly to the¬†company’s great success.

She’s a strategic advisor and performance coach who meets with individuals at set and spontaneous times and does all of the above. She’s there when needed to uplift performance and outcomes and involved in strategic decisions, planning and is constantly aligning people’s direction to the detailed vision.

In high performance environments people are motivated to improve so tailored support makes a difference. Perhaps your organisation could do with a character(s) like this?

(Hey Aussies, you can watch Billions on Stan)

The Digital Researcher role.

For close to ten years I’ve encouraged clients to engage a¬†Digital¬†Researcher¬†in their organisation: a person who can track and explore trends, emerging tech, products and new entrants via relevant forums and sites such as Kickstarter, social media and their (expanding) wide network of industry and market experts. As delivery becomes faster / instantaneous, having a person delivering these insights (and inspiring others to do so) seems obvious. I’ve often worked with wise¬†Eddie Harran¬†to provide these services for clients.

Opening up to opportunities and being aware of the risks is good business. Get started!

Your role in this research. 

Being connected to what fascinates you as an individual affords a natural tendency to the research just mentioned.

An organisation of aligned individuals, all contributing insights to what’s happening, what’s coming and highlighting risks to be mitigated sounds great to me.

What has enthralled you online recently?

Enjoy these gems ~

10X your thinking. Sounds simple. It could be!

This may have you believing your BIG ideas are possible and lead you in to protecting your crazy thinking.

I love the idea of running fast with experience and instinct – perhaps that means checking business cases/plans at the door of the “crazy factory of your organisation” and getting on with bringing your moonshots to life.

There’ll be more of this happening in the future. “Here’s to the crazy ones”, hey Steve Jobs?

“This is a very short, roughly 10-minute, episode. It explains how to ..escape incremental thinking and think truly BIG. I loved it so much that I now listen to it on a regular basis as a reminder. Perhaps you‚Äôll end up doing the same…. Astro is currently Captain of Moonshots (CEO) of X, Alphabet‚Äôs moonshot factory for building magical, audacious ideas that, through science and technology, can be brought to reality.” Tim Ferriss

I’m¬†excited. Thanks Claire ūüôā

‚ÄúI can‚Äôt understand why people are frightened of new ideas. I‚Äôm frightened of the old ones.‚ÄĚ ‚ÄĒ John Cage¬†

Thanks¬†Derek.I love that¬†AndŇć posted a reply – you may be interested to become a patron..

.

Hey Aussies – I hope you meet James ~

Have fun,
Sam

SamanthaBell.com.au
RunwayDigital.com

If you have a fascinating link or cool project that you’d like mentioned, please hit reply.

Enjoy reading a variety of topics in past editions here.

Learn about blockchain technology and cryptocurrencies through this prioritised list of 50+ tips.(The YouTube playlist now includes crypto week favourites)

Here are my Melbourne, Victoria, Hobart, Cardigan (Wales, UK), Hakuba (Japan), Bali tips. Where are you travelling?

The extended list of great online presence is here and here.

Fascinating audiobooks & podcasts.

Watch something fascinating. (updated in the past fortnight)

Say ‘Hi’ on Instagram.¬†Let’s connect¬†here¬†or¬†here.

If you were forwarded this newsletter and you like it, you can subscribe here and I always appreciate you sharing it. Email explainer is here.

Update subscription preferences or unsubscribe if this is no longer relevant to you. See you again sometime.

 

Creating Online Energy, Rejection Therapy (Whaaa?) & Getting Brilliant People to Surprise Themselves ūüĆü ūüí≠ ūüíé ~ Online Highfliers Issue 53

Here comes another issue of Online Highfliers….

_____

Hi Peter,

The first two topics complement each other. Enjoy!

_____

Create Online Energy.

Regularly meeting new people who’ve contacted me to meet-up brings a vibrancy to these emails that I hadn’t predicted. I’m usually on a high on the return walk where I’m¬†jotting down tips or ideas discussed or topics that have reappeared from other conversations – showing these topics are something I’m wanting to explore or refine.

I’ve found 1-2 hours a week to meet new people without an agenda provides an invaluable space to reflect, think out loud, learn, connect with relevant people and open up.

We chat about things like self driving cars transporting mini veggie gardens (!!), new local eateries, improving mental health via new platforms, the richness of human connections, what’s happening in Australia and internationally in the digital / business / customer experience / service design / innovation / blockchain / growth hacking / future arenas, how to help each other’s work, make helpful business contacts and so much more.

In the past I’d take time to check my diary for free space, research and evaluate meeting someone. Now that time is spent in the meeting discussion – made even easier by sending my¬†Calendly¬†link so others organise the meetings – GOLD! Sometimes I research the person online as I’m walking to the meeting, sometimes I don’t – there’s always connections to make.

In some of the meeting I may have the LinkedIn app open to connect them with relevant people on the spot so I’ve nothing to do afterwards. “Breeeeathe…”

Often we’ll be so fascinated with a variety of topics that we leave each other with a hug and a massive grin.

If you’re thinking about Calendly, here are my setup tips ~

  • (Calendly is linked to my Google Calendar via my gmail account)
  • Make the link fun & engaging for people.¬†In my Description/Instructions I’ve added: “Go to Patricia’s on the corner of Little Bourke and Little William Streets (www.patriciacoffee.com.au) and I’ll magically appear. ¬†I’m [my phone number]¬†if you need me.¬† “magically appear” is thanks to Matt Allen – it works!
  • I’ve up¬†to 2 coffee meetings a week.
  • 45 minute meetings – for¬†focus¬†(with transit, it’s roughly an hour).
  • Ask for the person’s phone number in the meeting setup.
  • Meeting venue is one I love¬†+ available times are when the cafe is quieter =¬†shorter queues and more space.

    _____

Rejection Therapy!

Jules Lund is fast-becoming the Aussie-accented @GaryVee which is great to see.¬†Yesterday’s short¬†video¬†showed the surprising gains from having regular courage to request things from others and open up. Who knows what could happen! GO!

Here’s what I’ve recently loved seeing online:

Tobias‘ sudden explosion into hightop making ~

The way Fitzroy Academy’s course trailer, playing on¬†fitzroyacademy.com,¬†had me pausing other things to watch it. How good is that!

The idea of getting “brilliant people to surprise themselves” – thanks Fred Wilson.


Newsletter intrigue and fun from CHE ~

The timely & kind email from BlueBoat before the end of the financial year.

What could you send?

This fascinating read on the realities of the sometimes tough role as a founder and the sweetness too ~

How sweet is food ~

Set yourself up to win! ~

The amazing feeling of slow motion ~

~

What do you want to see next?

Have a fascinating fortnight!
Sam

SamanthaBell.com.au
RunwayDigital.com

_____

If you have a fascinating link or cool project that you’d like mentioned, please hit reply.

Enjoy reading a variety of topics in past editions here.

Learn about blockchain technology and cryptocurrencies through this prioritised list of 50+ tips.

Here are my Melbourne, Victoria, Hobart, Cardigan (Wales, UK), Hakuba(Japan) and Bali tips (includes Google Maps lists). Where are you travelling?

The extended list of great online presence is here and here.

Fascinating audiobooks & podcasts.

Watch something fascinating. (updated in the past fortnight)

Say ‘Hi’ on Instagram.¬†Let’s connect¬†here¬†or¬†here.

If you were forwarded this newsletter and you like it, subscribe here and I always appreciate you sharing it.

Email explainer is here.

Update subscription preferences¬†or¬†*gasp* unsubscribe¬†if this is no longer relevant to you. See you again sometime ¬†ūüĎ謆ūüėĄ

Happy close of 2017, Bitcoin reading tips & Tilda Swinton! ūüĆě ūüĆ≤ ūüćé ~ Online Highfliers Issue 43

Here comes a previous issue of Online Highfliers….

_____

Hi and welcome to the 43rd Edition of this email.

I wish¬†you¬†happy¬†vibes from all you’ve achieved in¬†2017¬†and a relaxing and enjoyable holiday.

Here in Melbourne it’s time to go surfing, have fun times¬†at the beach with friends, eat delicious food and enjoy travels.

This newsletter has easy learning ideas for you.

_____

Get Up To Speed With Bitcoin & Crypto’s.

After watching and reading loads¬†of¬†bitcoin,¬†blockchain, cryptocurrency, ethereum talks and posts, I’ve found “The Internet¬†of¬†Money” book written by Andreas M. Antonopoulos¬†the quickest, most engaging listen. It’ll take you from not understanding to really clever, easy-to-comprehend ideas.

If you’ve been thinking you need to learn about blockchain or have a twinkling¬†of¬†interest, there’s something there for you to uncover.

Here’s how you can listen to Andreas’ book for free:

1. Sign up with Audible to get your first book free for 30 days.

2. Login and use your free credit to purchase “The Internet¬†of¬†Money” written by Andreas M. Antonopoulos.

3. On your smartphone download the Audible app, login, then click the image¬†ofAndreas’ book to start downloading the book.

4. Grab your headphones and hit play. 4 hours 8 minutes straight will do it though I like to listen when I’m driving, walking, or while I’m doing something that doesn’t require much attention.

Let me know how you go.

Crypto’s to the end¬†of¬†2017.

With their wider utility, it’s great to see¬†increasing interest¬†in¬†Ethers. I’m interested to watch what happens with crypto values to the end¬†of¬†the¬†2017. Perhaps they’ll be in more holiday conversations and people may have time to setup online wallets and purchase.

Favourite Reads & Listens.

  • Excited to have started using web browser Brave, powered by BAT tokens, on my computer and iPhone. Less bugs than expected (still a few) though enjoying it as a alternative to¬†Chrome.

  • Nick Hand’s videos¬†are a calm, collected, usually fascinating watch. He has a respectful¬†and kind way¬†of¬†delving into the person he profiles. Impressive too as many¬†of¬†short films are gathered as Nick¬†rides his bike around countries.¬† I attended Nick’s Do Lectures video workshop in Wales and it was so good!¬†Next time¬†you‚Äôre in Bristol, visit him at¬†the Letterpress Collective.

  • Thinking¬†about a¬†cryptokitty? or buying a cryptopuppy?

  • Food¬†for thought on blockchain and the future. (thread)

  • Someone made it big on Bitcoin and is now giving¬†US$86M. Will you¬†apply? #pineapples!

Great online presence.

  • Delivering all the answers… this captivating¬†site¬†from Nick Jaffe helps you prepare your¬†adventure. Go stay!

  • Great tweets and replies from¬†Elon¬†about selling¬†hats to fund The¬†Boring Company ($20 per hat x¬†50,000 hats = $1 million). Last I checked he was at 42k and made a¬†Hitchhiker’s Guide to the Galaxy joke. So fun!¬†His twitter bio has me chuckling:

Bye!

~ Sam
RunwayDigital.com

 

 

P.S. As promised:

Hit reply anytime.

Enjoy reading a variety of topics in past editions here.

Learn about blockchain technology and cryptocurrencies via this prioritised list of 25+ links.

The extended list of great online presence is here and here.

Enjoy these fascinating audiobooks & podcasts.

Watch something fascinating (YouTube playlists are great).

Say ‘Hi’ on Instagram.

If we’re not connected, let’s do so by clicking¬†here¬†and¬†here.

If you were forwarded this newsletter and you like it, you can subscribe here and I always appreciate you sharing it. Email explainer is here.

Update subscription preferences or unsubscribe if this is no longer relevant to you. See you again sometime.

Happy 2017, Big Art & Exceptional Work ūüď¨ ūüėĪ ūüėć ~ Online Highfliers Issue 42

Here comes a previous issue of Online Highfliers….

_____

Hi and welcome to the 42nd Edition of this email.

_____

Happy 2017!

I’m a fan of delighting people via postal mail.

Most end of year cards I saw this year were wrapped in thick, unrecyclable plastic so I ordered recycled paper postcards and got out the watercolours.

If you’d like a treat in your postbox, reply with your postal address before 16 December.¬†Let’s have fun.

_____

_____

Big Art.

I’ve had a great surprise this week: a bird’s eye view of a new, massive street art being painted and seeing focused artists¬†Fintan Magee¬†and¬†Jason Parker. They’re¬†painting in all kinds of weather, up and down and across in the cherrypicker (effortlessly working at heights) and their iPhones are getting workouts to check their plan. Seeing them write the original grid with numbers on the empty cement wall then filling in each section with such attention to the shading and colours has been so inspiring.¬†Imagine doing a paint by numbers of this size, to this level of detail and with such success. Whoah! Talent!

Great to see they’re supported by Taubmans (I enjoyed reading links to street art and their¬†history)¬†with loads of paint rollers, brushes and sooo much paint.

If you’re in Melbourne, head down Little Bourke Street, just before Spencer, to see this and others painted. Otherwise,¬†here are the photos¬†as it comes to be (I plan to add photos to this link until the art is completed).

Thanks to¬†Juddy Roller¬†& crews for bringing this to be and to Sarah Moran for helping me track down the artists’ names.

Ease.

“Fin uses a combination of human and machine intelligence to provide high quality, on-demand assistance so you can focus on what is most important to you.”¬†Product Hunt newsletter.

Excellent! This great product video shows how Fin is clever.

Fin could save you time and give you more ease. It’s a great time to try it out as¬†“Fin is waiving the $120 monthly minimum spend for the Product Hunt community — you can signup¬†here¬†to pay per request.”

Ross Hill first mentioned using Fin so you could get in touch with him.

Favourite Reads & Listens.

Once again Cal Newport (author of “Deep Work”) has me captivated. In “So Good They Can’t Ignore You” he shares his observations of the 3 core traits in people he’s interviewed that love doing exceptional work:

(1) Impact
Creativity (2)
(3) Control

He debunks the passion hypothesis (that you need to follow your passions to find work you love) and courage culture (that you need to be emotionally brave too) and instead highlights people who have developed their experience and skills (career capital) prior to using it for greater autonomy, income, flexibility and more.

These¬†summarised notes¬†are worth a scan if you’re not going to read the book (the Audible version is short & engaging).

It’s a fascinating time as always. I’m curious to see what happens with¬†Facebook’s Messenger for Kids¬†and will be looking on¬†to see what the main character in this street art has in his left hand (will let you know)! Haven’t yet mentioned anything about the Apple Watch 3 – after a couple of months I’m a fan!

That’s all from me for now.¬†As always, shoot me a reply with topics you’d like to read – they add extra spark.

Have a wonderful time,

~ Sam

RunwayDigital.com

 

Hit reply anytime.

Enjoy reading a variety of topics in past editions here.

Learn about blockchain technology and cryptocurrencies via this prioritised list of 25+ links.

The extended list of great online presence is here and here.

Enjoy these fascinating audiobooks & podcasts.

Watch something fascinating (YouTube playlists are great).

Say ‘Hi’ on Instagram.

If we’re not connected, let’s do so by clicking¬†here¬†and¬†here.

If you were forwarded this newsletter and you like it, you can subscribe hereand I always appreciate you sharing it. Email explainer is here.

Update subscription preferences¬†or¬†unsubscribe¬†if this is no longer relevant to you. See you again sometime ¬†ūüĎč ūüėĄ