There are a lot of measures you can use to monitor, review and assess Business Gains and Social Media gains via your website, Facebook, Twitter and other social media sites. There’s also many tools to use.
When you’re measuring and reviewing your results remember your organisation’s goals.
Business Gains and Social Media
This South By South West 2013 (SXSW) presentation about Social Media Monitoring is very detailed – perfect for those Social Media / Online Community Management experts who are doing more indepth research into which metrics to use:
Click through to our Pinterest board to see great examples of people and companies who have digitally lifted-off.
Blogpost by Runway Digital Capt’n, Samantha Bell.