AI ūüėáūüí•ūüĎĆ#31

AI ūüėáūüí•ūüĎĆ#31

Welcome to the 31st edition of this email. Did you know you can read past editions right here?

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I’ve heard Japan is starting to swelter! On the weekend in Melbourne I started to see my misty breath in the air. The chill is starting to set in down here in the south.

Happily I’m at a snowy mountain right now…

Blockchain technologies and cryptocurrencies continue to awe and inspire me with ideas for the future. Join me in reading these fascinating insights over a coffee and a spectacular view:

“A tipping point could be reached where people will realize ‘that data belongs to me.'”

  • Examples of Blockchain uses¬†beyond money / currency. Thx Lucy. (Claire S¬†–¬†there’s a good Tesla Powerwall example.)¬†
  • “What if you opened Spotify and paid the artist directly?”
  • “Lots of great things have happened, but overall the benefits of the digital age have been asymmetrical. For example, we have this great asset of data that‚Äôs been created by us, and yet we don‚Äôt get to keep it. It‚Äôs owned by a tiny handful”¬†
  • “The blockchain is …a platform for truth and it‚Äôs a platform for trust. The implications are staggering, not just for the financial-services industry but also right across virtually every aspect of society.”¬†McKinsey & co.
  • How¬†Blockchains will transform markets¬†from master-tweeter Naval.
  • Keep¬†up to date with cryptocurrencies¬†– especially good to read if you’re investing¬†in BTC, ETH¬†etc.
  • Current prices¬†of cryptocurrencies. Last week there were 863 currencies listed here and now…
  • If you’re thinking of investing in Ethereum and aren’t sure where to start,¬†this could inform you. It could also be a bit too heavy on words such as “exchanges”. If so, read below this amazing view…

Book a 45 minute session with me to get a quick-start on learning about Blockchain tech and cryptocurrencies, setting up an online wallet, ask your current questions and receive tailored links.
Get involved fast.

Recent favourite reads & listens:

Great online presence:

Reply¬†to let me know the¬†favourite things you saw this week. I’d love that.

Have a fantastic week!

~ Sam

* Did you pickup my play on letters? bwahahah

Customer Experience   ūüé∂ ūüź† ūüėä #30

Customer Experience ūüé∂ ūüź† ūüėä #30

Innovation, ‘Thin Skin’ and Customer Experience.

Ughh. Having ‘thin skin’. It’s not something that’s usually welcome. The thing is, these days the awareness meter is becoming an attractive tool that creates the impressive wisdom required to connect with customers, colleagues and partners for quicker and greater innovation, conflict resolution, learning and longer-term progress. Being able to sense what’s needed, what’s possible, imagining, being open to what’s there… it’s important. If you’re someone with thin skin, tips on how to be emotionally strong include ~ * Choose who to listen to. Feedback is a reflection of the person giving it – you can choose whether to listen to it. * Develop listening to yourself and what’s important. Having thin skin balanced with an openness to relevant feedback is an advantage. It gets you closer to beauty for you and others.

FOR WHEN YOU CAN’T ROADTRIP.

Wander. Roadtrips are great for the feeling of endless time; subjects flow amongst quiet moments. Stops at interesting places. A wander with a friend through your local villages can be similar. I enjoyed one recently, walking though Melbourne’s CBD via a great conversation at the fromagerie at the Spring St Grocer, an affogato at their Gelati Store, seeing wild sights at the Exhibition Gardens, cobblestone streets of Fitzroy, a canoe on Brunswick St, Snow White apples from the organic store, happy people at The Rose sitting outside in winter, seeing the Crumpler staff hurriedly pack up, seeing Spacecraft and a parfumerie’s beauty on Gertrude St. Walking towards town the idea of a movie popped up and off we went to the Kino and afterwards a feed at Yamato. A wander and a wide ranging conversation. Wonderful! Who are you wandering with next?

Let My People Go Surfing ~ Yvon Chouinard

Great inspiration via “Let My People Go Surfing” by Yvon Chouinard… from doing business with future generations in mind, to being more aware of the wider environment, tips on building great cultures and doing what’s there to be done. Wonderful business philosophy for Patagonia employees and perhaps your’s too. Highly recommended. I’ve many favourite comments, here’s a couple:

Yvon was the “outside person” at Patagonia, “responsible for bringing back news ideas. A company needs someone to go out and get the temperature of the world”. “Trash our stuff, trash our planet”

If you don’t get to the book, enjoy these insightful quotes.

Free Thrills.

It’s been a while now that I’ve worn un-matching socks. Until recently, nobody commented (or noticed).

Then I started karate and one of the classes is with under 10 kids who’ve started commenting, with confusion, that I wear un-matching socks.

Good fun.

Smile!

Favourite reads & listens:

  • Blockchain introduction:1.¬†Satoshi’s original Bitcoin paper¬†is definitely worth reading – even the Introduction on the first page¬†as it explains the role of blockchain / cryptocurrency and going beyond third party trusted sources. Especially important to read if you are a consultant advising clients. 2.¬†This Forbes podcast: “The blockchain is about to transform every trust-based interaction of our lives, from financial services to identity, from health care to our Internet of Things devices. In this podcast, host Laura Shin talks with industry pioneers across tech, financial services, health care, government and other sectors about how the blockchain and fintech will open up new opportunities for incumbents, startups and everyday people to interact more efficiently, directly and globally.”More blockchain reading is here.
  • Fascinating: 48 hours in VR.
  • Alexa buys Wholefoods
  • Heads up Facebook¬†[thx rosshill]“Treat Facebook as the private walled garden that it is. If you want something to be publicly accessible, post it to a real blog on any platform that embraces the real web, the open one.”
  • Help kids¬†thrive.
  • Delighted to see the¬†tiny homes trend take off. Check out the beauties:¬†here and here.
  • Another inspiring¬†image of future transport. We’ll start to realise how restricted we’ve been with¬†a steering wheel and seats facing forward. Thanks Elon and the Boring Company.

Great online presence:

  • ABC Australia r+d’s entrancing¬†website¬†and their¬†megatrends report which clearly articulates the trends ABC is¬†aware of through their work of engaging with and providing interesting watching for their customers for decades to come.“if you’re aware there‚Äôs a computer there, we‚Äôve failed.‚ÄĚ Bill Buxton on Invisible design
  • This may have you dream up your next project.

The Surfcoast conditions continue to be wonderful, Nic’s just done her first 4 days of yoga teacher training, a few of us are celebrating the passing of a big-hearted friend, others, a family member.¬†Nick’s home at the end of the world (!), Ross and Anne are NYC’ing, SJ’s in AUS, Wends is dealing with a (happy)¬†unwell child, a few friends are sick (maybe from the change in the seasons), two friends are preparing for interstate relocations at the end of the month… much happens as the globe turns.¬†Wishing you and yours well and happy,

~ Sam

RunwayDigital.com

P.S. Interesting natural phone amplifier (from Russell in reply to the last newsletter).

Cryptocurrency #28 ūüôĆūüíłūü§ď

Fintech, beyond capitalism and cryptocurrencies.

It was thrilling to see Bitcoin go to over US$2,000 last week. It’s not just about the monetary value of these new currencies though. It’s how the base technology (the blockchain) is providing a new platform from which to do business, to conduct transactions, to share personal information, and much more in a way that’s decentralised – i.e. not biased or influenced or potentially corrupted by those in power locally, by government, large organisations, and powerful individuals. It’s providing the opportunity to reimagine processes or systems that aren’t working as well as they could in the world.

If you’ve not yet heard or read much about the future possibilities of money and tech in the global economy, here are introductory links ~

The role of cryptocurrencies presented at last week’s¬†Ethereal Summit. I highly recommend watching this full video. The first 4 minutes highlight where banking is headed, how online currencies could become the backbone to improve many systems in the world, and how they’re also not a ‘golden chalice’. At 10:30 there’s mention of how through the blockchain you can pay for your coffee at a cafe and also directly tip the coffee farmer a very small amount without fees on either side. There are incredible supply chain opportunities as the supporting tech comes to be and great opportunities in developing countries too.

Why Bitcoin matters (NYTimes)
What is Blockchain

A beginner’s guide to Ethereum
Ethereum is the Forefront of Digital Currency

Thanks to Ross Hill & his Coinbase friends for these links.

Remote / Flexible work.

Looking for a remote job with flexible hours? Here’s a list of sites and joblists to check:

Any other suggestions? Email me and I’ll keep the list going and distributed here.

Local events.

Get into learning! Check out your local meetup events on topics you’re interested in.

If you’re in Melbourne, Sydney, Brisbane, Singapore, Auckland and Perth Laneway Learning is fun.

Micropartnerships.

One of the great learnings I have from creating the Do Lectures here in Australia was the great gains from creating fast partnerships with brands / companies who increase the value provided to customers. This would play out by one of us having¬†a sudden idea of a brand that could offer something to people attending then we’d get in touch via phone or email or through mutual contacts and really quickly we’d have products or experiences people could enjoy.

With this knowledge and as I see companies becoming more globally competitive, it’s powerful and increasingly necessary to have a proactive curiosity around what customers value and could gain from, an openness to get in touch with anyone who can help provide it and being aware of how to quickly build trust.

Who could you partner with fast to increase the worth to your customers?
How can you quickly create trust?

Digital Leadership.

How is your digital leadership learning coming along? Check in to this article¬†to choose what you wish to learn or book a session with me to chart your course, to gain answers to current questions and more. Let’s see you flying high in your work and life opportunities.

Favourite reads & listens:

Great online presence:

  • Fascinating to recently meet Thomas King (thanks Jac) and hear his exciting intentions for the future of food in Australia. He has a clean, clear LinkedIn profile.
  • The extended list is here¬†and here.

Have a fantastic week!

~ Sam

RunwayDigital.com

P.S. It was a treat to recently be in Tassie (Tasmania). Enjoy the photos here.